Benefits Manager | Human Resources | Core Operations

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. 

Are you ready to make your impact?

About The Role

This Employee Benefits Manager role (which can be based in either Madrid or London) will play a key role in the continuing development and delivery of FTI’s Employee Benefits strategy across our Central & Western Europe locations. Reporting directly into the EMEA Benefits Director, you will be benefit lead across the health, wellbeing, lifestyle, risk and pension offering to employees. In a region that spans 20 offices in 17 countries, this is a fast-paced role offering real variety as well as a genuine opportunity to impact and support FTI’s wider objective of attracting, retaining and engaging the best talent.  

It’s an exciting time to join the team with a number of high priority projects including the roll out of benefit platforms, set up in new countries, and a continuing build out of the benefit offering.

FTI is a rapidly growing, flexible and highly dynamic professional services firm, with an impressive track record of success. This role offers extensive opportunities to develop new skills, broaden experience and a chance to make an impact and bring real value across the board as the business continues to invest in its reward strategy.

What You’ll Do

• Lead all benefit matters in defined countries, working with external local brokers and providers, and successfully manage current benefits programmes for these countries, benchmarking, renewals, internal processes, data oversight and associated communications.
• Lead and/or support a variety of in country and region-wide benefit and pension projects including implementation of new benefits to specific countries, benefit harmonisation exercises, automation of benefit enrolments/onboarding and exits/offboarding.
• Oversee vendor negotiations, renewals, and service-level agreements to optimize program costs and efficiency.
• Partner effectively with the HR Service Centre, local HR Business Partners, payroll, international mobility, internal communications, finance and tax teams to ensure effective delivery of the benefits programmes across client group.
• Ensure the global benefits strategy is maintained and complied with in each country and manage local expectations and aspirations appropriately.
• Design, build, communicate and deliver upskilling initiatives, communications collateral and training to ensure consistent knowledge and processes across the region.  
• Point of contact for benefits questions, ensuring they are all answered in a timely and efficient manner.
• Contribute to broader HR benefit initiatives, such as health and wellbeing, and governance.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. 

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Qualifications:

• Graduate degree or equivalent combination of experience and qualification.

Experience:

• A minimum of 8 years demonstrable experience in employee benefits and pensions, inclusive of the United Kingdom and EMEA countries, within fast moving corporate or professional services environments.
• Proven track record and stakeholder management.
• Strong background in benefits governance, compliance and policy development.
• Experience of supporting flexible benefits portals (experience of Darwin is beneficial).
• Management of benefit implementation projects – including project planning, employee communication and building supporting processes.   

Skills:

• Diligent, methodical and organised approach to work complemented by a high attention to detail.
• Ability to operate effectively in a busy, fast-paced innovative environment subject to multiple shifting priorities.
• Ability to build and maintain effective relationships with a variety of individuals at different levels of seniority.
• Innovative and resourceful, with an aptitude for continuous improvement.
• Ability to take ownership and responsibility and drive task completion.
• Collaborative team player - flexible and adaptable.
• Good written and verbal communication skills.

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