Director, Data Transformation & Processing | Technology

Who We Are

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. 

 Are you ready to make an impact?

About The Role

This job may involve working in areas such as Electronic Discovery (eDiscovery), Data Investigations, Data Management, Processing and Analysis of digital data. As part of the Technology Services team, a Director will be responsible for supporting client projects and tasks involving collection, processing and production of computer and digital data, data management, document review support, and ad-hoc technical assistance and solution development.

This is an ideal opportunity for someone who:

• Learns well on the fly – while we do have training materials and sessions, most learning occurs on the job from your colleagues as you contribute to a project
• Works flexibly with a variety of team members – we work on a variety of projects at the same time, each of which can be staffed differently and with different client demands
• Has a technical background or is technical minded – all our work requires thinking in a logical, organized way about processes and sets of data
• Is eager and excited to learn – a positive, open-minded attitude will ensure quality work and bodes well for long-term career development
• Works hard - while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial
• Communicates well – this is critical to be able to understand project requirements and to explain processes and complex workflows simply via verbal and written communication
• Enjoys working with evolving digital data sources – utilize and develop processes to effectively process and manage new data sources
• Able to travel when requested – usually with advanced notice

What You’ll Do

• Create and utilise SQL scripts to convert incoming/outgoing document data into a desired format
• Work independently leveraging the knowledge of our processes, workflows, services, and technology to advise and support internal and external project requirements
• Builds working relationships with internal and case teams to understand client requests, make informed recommendations, and manage expectations. Provide timely updates on progress of projects and tasks
• Identify areas of improvement in our services, processes, workflows and internal applications and work with the larger team on developing solutions
• Brainstorm solutions and help develop tools and scripts to improve automation, efficiency, quality, and reliability
• Lead or contribute to developing custom solutions for non-standard requests
• Coordinate tasks with global team to meet deadlines
• Assume responsibility for day-to-day data processing, conversion, analysis, quality control, import, and other specialized tasks including interaction with other consultants, supervisors, and client personnel
• Utilise applications and tools to meet client requirements or to improve efficiency
• Lead in evaluation, quality assurance and deployment of new solutions and software
• Contributes to business development and growth efforts by participating in functional initiatives
• Be customer-service-oriented to meet client deadlines, including working out of business hours when necessary
• Commit to producing high quality work product
• Manage time and prioritise tasks effectively
• Demonstrates an ability to self-learn and solve complex problems with well thought out innovative solutions
• Work in a fast-paced, deadline-driven environment while handling multiple tasks through completion

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. 

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

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