Human Resources Associate
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- Jul 15, 2019 Post Date
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- 1912K Requisition #
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Position Description
The GHRSC associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI’s key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the PeopleSoft 9.1 system.
Duties and responsibilities of this position shall include:
Basic Qualifications1. Supports recruiting function in hiring process from initial job requisition through onboarding and supports related training program initiatives. Responsible for assisting candidates through the automated onboarding system and troubleshooting any issues that may arise.2. Supports employee lifecycle transactional processing from hire through retire for global employee base.3. Monitors case management tools and workflow process for inquiries and transactional requests created by employees, HR Business Partners and managers.4. Creates documentation for job data changes, maintains Human Resource Information System records and compiles reports from database. Maintains HR records in document management system.5. Provides analytical support for compliance auditing efforts.6. Maintains compliance with company policies, as well as country, U.S. federal and state regulations concerning employment.7. Responsible for documenting process changes, as well as creating and maintaining SOP’s for global processes.8. Contributes to and maintains HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals.
Professional Skill Requirements• Minimum of a Bachelor’s degree (B.A./B.S.) from a four-year College or University• At least 2 years of experience providing process or transactional support in a service center environment or customer focused support role• Experience across multiple HR functions including HR data updates, payroll, benefits, compensation, and recruiting a plus.• Demonstrated team player skills.
FTI Consulting, Inc. is an Equal Opportunity Employer• Experience with PeopleSoft HRMS, version 9.1 or higher preferred. Ability to process PeopleSoft HR events, run reports and interpret/analyze data outputs.• Experience troubleshooting across multiple platforms/systems – demonstrated technical ability.• Continuous improvement mindset and a passion for measuring results through data and metrics a must.• Ability to multitask in a highly dynamic environment and manage own work to meet deadlines.• Some HR shared services or customer service experience a plus.• Demonstrated experience with Microsoft Word, Excel, and Visio applications.
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