Managing Director, Financial Services Corporate Reputation | Strategic Communications

About FTI

FTI Consulting offers its clients a multi-disciplinary, sector-focused approach to tackling complex public, corporate and government affairs challenges. We are a global business advisory firm with a 30-year track record providing strategic counsel, and acting as trusted advisors, on complex communication challenges to the management teams and Boards of Directors of public and private companies. This includes companies seeking to seize market opportunities, manage reputational crises, navigate market disruptions, articulate their brand, stake a competitive position, and preserve their permission to operate.

FTI Consulting Corporate Reputation

Our Financial Services sector team is looking for a Managing Director with expertise in corporate reputation/corporate communications with background in financial services who will be both a lead and a team player in the day-to-day management of client accounts, pursuit of new business and participation in firm initiatives.

This individual will align with both the Financial Services sector team, as well as our Corporate Reputation practice team. FTI Consulting’s Corporate Reputation practice partners with our clients to design and execute multi-stakeholder campaigns that build confidence, enhance positioning and help elicit action among key stakeholder groups. We help leading financial services firms define their corporate narrative and use strategic communications to protect and promote their license to operate.

Managing Director Position

As a Managing Director, you will be skillful at generating new business opportunities, have the ability to develop and maintain strong “trusted advisor” relationships with clients, and effectively lead teams and collaborate with peers. You will have a demonstrable track record of working in a fast-paced entrepreneurial environment, and of expertly using media, direct advocacy, third parties, policy research and intelligence to advance reputations and brands. Your performance will be evaluated predominantly on three core components: (1) Generate profitable, sustainable new business from prospective and existing clients; (2) Deliver outstanding communications counsel and work product to clients;  and (3) Mentor and manage talent within the team. 

A successful Managing Director will be responsible for leading and growing business with current clients, surface new business leads and take a key role in pursuits. This individual will interact with and provide communications counsel to C-suite and communications executives; develop and execute integrated communications strategies to deliver results and meet client expectations; review and draft a variety of materials for client use; and actively participate in firm development and new business pursuits to help grow the sector. Coaching and mentoring early and mid-career colleagues is an important part of the Managing Director role to ensure all team members have the skills and tools to perform well at their level.

What You'll Do

Qualified candidates must possess and demonstrate (1) proven business acumen; (2) an excellent command of communications planning and brand reputation, (3) strong media relations skills and relationships, (4) practice leadership/management skills, and (5) exceptional work ethic.

Business Development

•        Generate and lead new business development efforts

•        Identify emerging opportunities to add greater value for clients

•        Lead the business development, production, and continuous improvement of client proposals and practice marketing materials.

•        Recognize and apply global and regional social, economic, and other impactful policy trends, and translating those insights into actionable ideas

•        Grow the financial services sector through marketing and networking to showcase the expertise of FTI financial services professionals.

Client Service

•        Strategic Counsel: providing expert communications, advocacy, positioning, and other strategic counsel to clients

•        Account Management: managing overall quality and delivery of work on multiple accounts in a dynamic, fast-paced environment

•        Oversee project management efforts on client projects and workstreams, including market research, strategy formation, and content creation

•        Anticipate client needs and concerns and work proactively with colleagues to address them

•        Identify creative ways to engage on core issues and create new opportunities for clients to advocate for key priorities through events, meetings, and partnerships

         Develop and lead clients’ multi-stakeholder communications strategies to help position companies and executives

•        Exhibit commercial excellence: overseeing/managing budgets, invoicing, etc.

Practice Leadership

•        Effectively lead account teams on complex client communications challenges

•        Actively manage, develop, inspire, and motivate staff to excel

•        Anticipate potential challenges and evaluate strategies with senior management

•        Work with a growing team across multiple locations to develop project deliverables

•        Participate in thought leadership on emerging trends and issues

•        Assist in mentoring, training, and integrating junior/ new teammates and interns

·       Lead overall client strategy, programming, and execution.