Managing Director - Operations & Performance Improvement
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.
Are you ready to make your impact?
About The Role
Are you ready to build out the operational performance improvement offering in the Benelux and drive our teams and clients to the next level of performance?
In Business Transformation at FTI Consulting, we focus on our clients’ strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Our services include pre-deal commercial and operations due diligence, post-merger integration, business plan development, restructuring and performance improvement including interim management. Our demanding customer base relies on small and senior teams.
Within the Corporate Finance & Restructuring Business Transformations segment, the Operations & Performance Improvement Practice connect organization’s strategy to the frontline operations. We offer solutions to help our clients maximize operational performance and position themselves to proactively meet today’s increasing challenges. The Operational Performance Management team provides clients with resources, assessments, tools and data driven analytics to enable transformation at speed, profitable revenue growth and cost optimization.
What You’ll Do
As a successful Managing Director, in a highly entrepreneurial environment, you will collaborate with internal and external stakeholders and lead and execute (international) client engagements across industries on operational performance improvement. You are responsible for creating opportunities, lead and scale programs, bring the next level of insights and impact, oversee the (client)teams and drive senior stakeholder management within the wide array of performance improvement solutions. In addition, you will initiate and lead (ongoing) business development activities and developing the practice further as part of our growth plan.
Which involve:
- Leading initial hypothesis and project approach to debate with FTIs client lead
- Taking responsibility for end-to-end delivery of large workstream or overall project
- Active participation in C-suite client and middle management internal meetings
- Coaching, motivating, and addressing the required steps within the project team
How You’ll Grow
The role will allow you flexibility to put in place your own framework for success and to work collaboratively with the wider team to support the exciting growth in the FTI Corporate Finance practice with focus on Operational Performance Improvement. The role is by its nature, flexible allowing for the expansion of opportunities or responsibilities outside of the areas set out above into other matters that you feel can contribute to the broader remit to enhance our operational performance improvement group. There is also significant opportunity to interact with experts across FTI and / or develop thought leadership.
Given the focus on operational performance improvement expertise, the role will demand that you remain keen to learn, and full support will be given to third-party training or coaching required to assist with the role.
What You Will Need to Succeed
Basic Qualifications & Experience
- Educated to university degree level (or equivalent), preferably in business or engineering
- Demonstrable significant operational performance improvement experience (not limited to operational excellence, lean management), preferably in an industrials and manufacturing environment
- Ability to demonstrate deliverable results across multiple functions in the following focus areas: o Business plan review/development
o Performance improvement (including diagnosis)
Skills & Competencies
- Excellent consulting and leadership skills to motivate teams assuring a good working environment under pressure, specifically:
o Strong verbal communication skills and the ability to lead team members and clients at all levels using a range of styles to suit the audience
o Strong written and verbal communication skills
o Relationship building skills, with the ability to quickly develop strong working relationships
o Proven ability to take a hypothesis focused approach to solve problems
o Excellent organizational and planning skills and confident working with several demanding stakeholders, with the ability to handle multiple tasks
o Preferably skilled in Lean management
- Strong commercial acumen/market awareness
- Strong collaboration skills and ability
- Flexible approach to work, with the desire and capability to work across sectors, project types and regions
- International cultural awareness (given the global nature of our clients)
Our Benefits
Our goal is to support the well–being of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development program, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
About FTI
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
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