Practice Support Manager, Activism and Mergers & Acquisitions Solutions

About The Opportunity:

This position is responsible for managing day-to-day practice operations, sales process and staffing.  Responsibilities also include overseeing client billing, budgeting and goal tracking for the Activism and M&A Solutions practice based in Washington, DC.  For more information about the practice, please visit www.ftiactivism.com. 

Operational Responsibilities

• Coordinate with practice leadership to ensure practice goals are tracked and achieved with smooth operation of the practice
• Assist with new business intake and conflict check process
• Manage staffing for new and expanding projects
• Manage schedule of deliverables and key dates
• Assist in the preparation of budgets and forecasts and track against actuals
• Marketing / Sales Support
• Maintain database of materials for new opportunities, RFPs and presentations
• Manage and monitor SalesForce reporting for practice and provide information to leadership about new opportunities, pipeline and backlog
• Support practice business development by managing new business source processes, managing client databases and support follow-up on opportunities and leads
• Monitor and schedule FTI participation in industry events and conferences
• Coordinate campaigns for practice and provide maintenance of client relationships in Salesforce
• Manage practice website maintenance and updates
• Serve as a redundancy in operating the practice’s Twitter handle.

HR / Staffing

• Coordinate recruiting
• Complete administrative orientations and training for new staff
• Manage vendor/subscription contracts
• Coordinate as-needed employees and independent contractors.

Client Administration

• Manage billing process
• WIP and A/R surveillance
• Assist project leads in establishing time entry guidelines at the start of engagements and ensuring the engagement team complies with unique engagement terms
• Maintenance of LOEs, MSAs, contractor and sub-contractor agreements
• Receive, approve and process contractor invoices.

Qualifications:

• 10+ years work experience supporting senior-level professionals in a legal, consulting or financial services environment or equivalent experience
• Bachelor’s Degree or equivalent education background / commensurate work experience
• Excellent verbal and written communication skills
• Advanced proficiency in software applications such as Microsoft Office especially Outlook, Word, Excel, PowerPoint; Eilte, Adobe Acrobat, SalesForce
• Sales support and budget management experience
• Incredible organizational skills and initiative
• Flexibility to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills.
  

Preferred Skills:

• Advanced proficiency with Microsoft Office, Carpe Diem, Elite and Salesforce
  

Position Classification:   Exempt  

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