Receptionist, Singapore
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
Our Administrative team in Singapore supports FTI Consulting’s daily activities at the most essential levels.
As a Receptionist, you will act as the first point of contact for all guests, clients and visitors to the Singapore office during office hours. You will assist with redirecting phone calls, electronic faxes and messages, managing meeting room bookings, coordinate courier services as well as various ad hoc administrative duties.
What You’ll Do
Front-Of-House & Guest Management
Serve as the primary point of contact for all incoming visitors, guests and clients; maintain the Visitors' Register and ensure a consistently professional welcome
Meet and greet all guests and visitors, escort them to the relevant meeting room, and arrange refreshments
Confirm logistics (e.g. number of guests, names, and any room set up required) with the meeting owner; notify them the host upon guest arrival
Coordinate with pantry lady to ensure all logistical requirements are prepared and set up is complete at least 15 minutes prior to the start of meetings
Keep the front desk clean and tidy at all times
Telephone Calls, Mail & Courier
Answer, screen, transfer and forward all incoming phone calls professionally and in a timely manner.
Take accurate telephone messages (date, time, caller name, company and number) and distribute to the relevant staff member via Teams or email within 5 minutes
Manage all incoming and outgoing mails, faxes, parcels and courier packages – distribute deliveries directly to recipients or to their lockers; label and frank outgoing mail record postage and arrange registered post. Arrange local and international courier services for documents, items and corporate gifts between clients and regional offices
Meeting Room Management
Maintain and reconcile the room booking system (Condeco) for front-of-house meeting rooms; resolve conflicts and attend to booking queries
Set up meeting rooms in the configuration requested by the meeting owner
Maintain meeting room tidiness throughout the day, carry out post-meeting reset promptly
Reconcile front-of-house (FOH) online meeting room bookings against actual usage on a regular basis
General Office Administration
Keep front desk clean, tidy and equipped with all the necessary supplies
Maintain stationery inventory; replenish paper in photocopiers and submit pantry/office supply invoices for payment
Produce monthly cost reports covering postage, franking, pantry and office supplies.
Handle incoming client cheques as required
Procure office and pantry supplies from assigned vendors; work closely with Tea Lady and on daily stocktake
Ensure regular shredding of confidential documents
Maintain office equipment warranties and servicing details
Maintain access cards, office cabinets and staff lockers inventory; safekeep office keys and update cabinet allocation list as required
Assist in running reports, scanning, filing, copying, faxing, binding, labels and formatting letters
Involve in internal networking and external Marketing events where required
Circulate building management memos and notices to staff as needed
Run errands, admin support or ad hoc duties as assigned by Office Manager
Basic Qualifications
Minimum of 2-3 years of administrative or receptionist experience in a multi-cultural environment.
Professional telephone manner and screening ability
Well organised, customer oriented and strong interpersonal skills
Punctual and good attendance record
Proficiency in Microsoft Office (Word, PowerPoint, Excel and Outlook) and good administrative skills (faxing, copying, binding and scanning)
Proactive, resourceful and dedicated to meeting deadlines
Detail oriented, ability to prioritize, multi-task and work with minimal supervision
Self-motivated, problem solving, and have positive working attitude
Available to work on weekends for office maintenance as required
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Our Benefits
Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
- Competitive remuneration package
- Comprehensive leave policy
- Health care benefits including dependents
- Education subsidy with study and examination leaves
- Annual paid volunteer hours
- Corporate matching for corporate charitable event donations
About FTI Consulting
FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. The Company generated $3.80 billion in revenues during fiscal year 2025. More information can be found at www.fticonsulting.com.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
