Senior Director, Corporate Reputation | Multiple Locations
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.
Are you ready to make an impact?
About The Role
We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.
As a Senior Director in the Corporate Reputation practice, you will take an active role in supporting the day-to-day management of client accounts. You will be responsible for managing both up and down within account teams as you develop and execute communications strategies, including drafting and reviewing documents for client use and ensuring work meets clients’ expectations. Mentoring and coaching junior members of account teams is an important part of the senior director role to ensure all team members have the skills and tools to perform well at their level.
What You’ll Do
Client Delivery
- Develop and advise on clients’ communications strategies to help position companies and/or executives appropriately within their peer set
- Write and edit a variety of materials as it relates to key milestones for clients, such as product launches, data readouts, executive changes, etc. Materials may include memos, press releases, presentations, emails, media pitches, web content
- Serve as one of the day-to-day client contacts for select accounts; manage the overall quality of work on multiple accounts
- Deliver high-quality work focused on client needs; strong attention to detail
- Create client-ready deliverables in a timely and efficient manner
- Consistently seek ways to improve client service; anticipate client needs
- Demonstrate a good understanding of the healthcare industry landscape including key stakeholders, policies, companies, industry organizations, events/conferences, etc.
- Exhibit ability to manage account teams and support clients with minimal oversight; take a proactive approach and anticipate client needs
- Consistently seek ways to improve client service; anticipate client needs
- Counsel clients about industry developments and news
- Identify resource needs and work with team to assign individual responsibilities
- Support billing procedures to ensure timely and accurate delivery of client invoices
Business Development
- Maintain strong relationships with clients
- Identify emerging opportunities to add more value for the client
- Participate in the generation of new business proposals and presentations
- Cultivate an internal and external network and identify areas where you/the team can support
Practice Leadership
- Support the development, production and marketing of thought leadership surrounding emerging trends and healthcare issues
- Anticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior management
- Demonstrate a willingness to take responsibility for outcomes and to assist others when needed
- Effectively manage competing demands for time
- Work with junior staff as a leader and demonstrate mentoring ability; effectively manage individuals and teams and foster a positive team culture
How You’ll Grow
Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm.
What You Will Need To Succeed
Basic Qualifications
- Bachelor’s degree in relevant industry or field
- Minimum seven years of work experience at a communications agency, specializing in healthcare, or a relevant in-house communications team
- Superior writing, editing, and researching skills; understanding of Associated Press Style Guidelines
- Solid grasp of healthcare landscape, traditional media relations, digital and social media and research
- Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular change
- Proven project management skills and the ability to proactively support/counsel key client relationship
- Strong time and priority management skills and an ability to effectively juggle multiple client projects
- Demonstrated development of a professional network and experience with healthcare media contacts
- Experience with media database tools and pitching media to secure client coverage
- Advanced proficiency in PowerPoint, Excel and Word
- This role requires travel to clients and FTI office(s)
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
- Competitive total compensation, including bonus earning potential
- Potential for flexible work arrangements
- Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support
- Family care benefits, including back-up child/elder care
- Employee wellness platform
- Employee recognition programs
- Paid time off for volunteering in your community
- Corporate matching for charitable donations most important to you
- Make an impact in our communities through company sponsored pro bono work
- Professional development and certification programs
- Free in-office snacks and drinks
- Free smartphone and cellular plan (if applicable)
- FTI Perks & Discounts at retailers and businesses
- Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
