Who We Are  

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.  

At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.  

There has never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.   

Are you ready to make an impact?

About the Role

The Information Technology Group (ITG) is a collection of people, processes, and technology investments designed to achieve the business goals of FTI Consulting. The Senior Manager, Global Information Systems, works within the GIS team to support application and technology solutions for FTI. In addition, the individual provides technical and managerial oversight to one or more application platforms, fosters a productive work culture, evaluates and manages technology budgets, and successfully delivers the goals and objectives of assigned projects, people, and initiatives.

What You'll Do

• Design, develop, and deploy cloud-based solutions using Microsoft Azure's suite of services. Your expertise will drive the creation of scalable, secure, and efficient applications while contributing to our organization's cloud innovation efforts.
• Lead Workday Technical and Integration projects, ensuring successful strategy and implementation support
• Responsible for the management, execution, and success of multiple HCM projects.
• Recommend technologies that align with the FTI’s ITG roadmap and goals
• Stay abreast of Workday releases, new features, and best practices
• Serve as a key liaison with third parties and other internal stakeholders supporting automation
• Offer insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience
• Will utilize established project management methodology, templates, and processes to manage and report project-related tasks.
• Resolve or assist in resolving issues related to service delivery of the application(s) under management
• Work with business and technology leadership to resolve issues.
• Directly supervise other staff in the completion of projects and assigned tasks and may indirectly supervise other personnel in the completion of tasks.
• Work independently and without regular management oversight, ensuring the completion of assigned projects, tasks, and deliverables on time, within budget, and within established frameworks.
• Assist and advise various FTI organizations upon request, provide consultations on specific projects on a short-term basis, and assist in resolving technical problems.
• Work with vendors to ensure the successful delivery of services aligned with contracts and agreements.
• Ensure that the business and technical architecture of delivered solutions match customer requirements.
• Assist in ensuring FTI's IT policies and procedures are implemented, tracked, and reported
• Assist with ensuring personnel adheres to project management methodology, appropriate accountability, and initiative.
• Implement services to meet or exceed established SLAs
• Assist with the establishment of vendor contracts, purchase orders, and other purchases
• Identify process improvements and system enhancements to simplify and streamline processes
• Adapt to changing management needs
• Continuously assess and develop appropriate information for senior management

How You'll Grow

ITG uses an "IT Service Portfolio" approach to align with business priorities and articulate and communicate the diversification of IT investments for the business.   FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals:  Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, and Manage a balanced set of IT investments that meet business objectives.  In addition, we encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the vast array of cross-functional to inter-department projects, and self-improve through professional development.

Basic Qualifications

• Bachelors Degree or equivalent job experience
• 10 years professional experience; 7+ years of technical leadership experience
• High level of expertise in Workday security, integrations, and reporting
• Strong proficiency in C#, and Azure services implementation
• Experience maintaining documentation of cross-application-related system configurations, processes, and changes
• Experience managing one or more individual contributors
• Experience troubleshooting technical issues, identifying root causes, and implementing solutions to ensure system stability and reliability

Preferred Skills

• In-depth understanding of IT principles, concepts, practices, and standards
• Applies project management discipline, techniques, and tools
• Tested project management skills, including sponsor and risk management
• Comprehensive knowledge of information systems technology discipline
• Ability to effectively communicate and coordinate with senior business management and peers.
• Experience in developing, maintaining, and reporting on projects, initiatives, and budgets
• Experience with the Microsoft Power Platform
• Established business and technical process design and documentation skills
• Experience in directing IT policies and procedures.
• Ability to develop and execute stakeholder communication plans
• Capability to create IT training content and deliver active training sessions.
• Proactive attention to daily tasks, organization, and cleanliness
• Ability to work in a fast-paced and changing environment
• Strong understanding of information systems in professional services organizations
• Strong interpersonal skills and ability to relate to all levels of business management
• Working with high-level customers to document and meet their requirements
• Excellent written and verbal communication skills
• Adaptable to changing priorities
• Project Management Professional (PMP)
• MS Certified Solutions Expert (MCSE)
• ITIL Practitioner, CISA

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