Feel,the impact. Engagements that shape history. Careers that shape your future.

Team Assistant/Receptionist | Strategic Communications

📁
Administrative
📅
25014 Requisition #

Who We Are

 FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.  

 

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.   

 

Are you ready to make your impact? 

 

About The Role

 This position is responsible for providing administrative support for a group of FTI Professionals within their assigned office.  This position may also handle the Reception Desk in a smaller FTI office.   This position will handle all routine administrative tasks and will require the ability to successfully balance assignments and a variety of duties from multiple individuals.  A professional in this role will be expected to use good judgment and maintain confidentiality at all times.  This position operates under direct supervision with narrow independence of action.

 

What You’ll Do

General Administration

  • Create and maintain paper and electronic files
  • Maintain calendars and contact lists and update as needed
  • Coordinate all meeting and travel arrangements
  • Set-up conference calls
  • Type and edit correspondence and reports
  • Demonstrate proficiency using firm developed templates for correspondence and presentations
  • Sort, read, distribute internal and external mail
  • Answer all assigned phones, take messages and fulfill requests
  • Complete requests for deliveries, faxes and couriers

Financial Administration

  • Capture time and expense and apply to proper charge codes
  • Assist with the collection of billing information, invoice creation and collection
  • Run Elite reports e.g. WIP, AR, Unbilled

Technology Application

  • Create documents, reports, spreadsheets using Microsoft Excel, Word and PowerPoint
  • Search Intranet/Internet and provide information

 

Reception  (Depending on the day reception duties may require more or less time)

  • Perform general reception duties and/or back-up reception duties as applicable
  • Review daily conference/meeting requirements (drinks, sound system, conditioned air…). Ensure cleaning staff wipe and tidy up the meeting romms after a meeting
  • Answer phone and respond to inquiries or direct calls as appropriate
  • Receive visitors and handle inquiries as appropriate

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.  

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. 

#LI-AC1

#LI-Hybrid

What You Will Need to Succeed  

Basic Qualifications:

  • Minimum of 2 years college preferred
  • 3-5 years of administrative support experience required

 Preferred Skills:

  • Capacity to multi-task, prioritize work load and effectively manage time to meet deadlines.
  • Ability to work in fast-paced, deadline driven environment
  • Demonstrate excellent oral and written communication skills
  • Work effectively as part of a team when required; be flexible with independent tasks when teamwork needs are a priority.  
  • Perform all tasks with attention to detail and review for accuracy. 
  • Maintain courteous, professional manner in person and on the phone
  • Proficient in Microsoft Office application (Excel, Word, PowerPoint)

 

Total Wellbeing 

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer  market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.   

About FTI Consulting  

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.  

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. 

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications. 

 

 #LI-AC1

 #LI-Hybrid

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