Executive Assistant FTC, Strategic Communications

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[Maternity cover] Executive Assistant

Proactive and adaptable EA to join the People & Change team. This is a busy and varied role providing operational support to up to 2 senior leaders members and ongoing project management.  You will be working alongside a hard-working team with a warm and friendly network of colleagues across the global firm.

Job summary and purpose

  • Act as Executive Assistant providing support to senior colleagues (including the Global Practice Head) as well as project management for a mix of client matters

Key responsibilities

Support for 2 senior leaders

  • Diary management in cooperation with colleagues across the global firm
  • Handling on essential work processes i.e. utilisation, expenses, conflict checks, contract management and related processes
  • Travel management
  • Make and take calls in a courteous, professional and helpful manner at all times

Project Management

  • Develop clear understanding of clients and related needs
  • Attend meetings, calls and interactions with clients, when required, and take responsibility for project management, client logistics and action planning
  • Establish a professional, regular business relationship with new and existing clients
  • Act in a highly professional, knowledgeable manner
  • Take a proactive role in updating client knowledge through research, information seeking and discussions with clients
  • Support research, design and development activity in cooperation with colleagues
  • Be responsible for all finance and accounts pertaining to all allocated projects
  • Ensure all project filing is clear and internal databases are updated

Other responsibilities

  • Attend, represent and promote the Practice in internal meetings where required
  • Assist Practice Support Manager in operations and facility requirements
  • Support other members of the team, including holiday and sickness absence cover
  • Seek to help other team members and develop relationships with other Practices and Segments within FTI
  • Consistently look for ways to improve best practice in workflow, systems, business development activities and all projects, implementing as agreed
  • Take a proactive role in problem solving and seek assistance when required
  • Work collaboratively with team and FTI colleagues as well as the wider contractor network with the objective of developing excellent working relationships
  • Attend FTI events for the purposes of networking with clients and members of the wider-firm to represent the Practice in a professional, courteous and knowledgeable manner

Key relationships

Internal:             2 Senior leaders

                          Practice Support Manager

                          Practice Leadership Team

                          Project Management & Consultant Teams


External:            Clients

Prospective clients

Suppliers, visitors, delegates and prospective employees


Person Specification

Education & Qualifications

  • BA Hons or equivalent

  Qualities & skills

  • Commercial interest and understanding
  • Excellent verbal and written communication skills
  • Focused business writing and research
  • Ability to work accurately and show close attention to detail at all times
  • Organisational skills to include management of a very busy and everchanging diary with significant travel
  • Ability to juggle competing priorities and tackle last-minute tasks
  • Experienced in working under pressure and to strict deadlines
  • Capable of working autonomously, but as part of a team, supporting others, own workload allowing
  • Ability to work in a flexible manner across multiple time zones
  • Skilled in time and self-management, planning and prioritising own workload
  • Proven track record of project management, working to agreed objectives and managing time effectively
  • Systems orientated
  • Assertiveness


  • Advanced knowledge of MS Office 2016 and Microsoft 365
  • Salesforce, SharePoint and cloud-system proficiency preferred


  • At least 5 years’ experience in a similar, preferably in a global role with a consultancy or professional services background

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