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Senior Director | Strategic Communications | South Africa

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Strategic Communications
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2001R Requisition #

About the Role


We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.
The Strategic Communications practice of FTI Consulting is one of the world’s most highly regarded communications consultancies. We offer a broad base of disciplines to clients including strategic consulting, corporate communications and issues management. 
The South African team advises both large international and national companies and brands on all aspects of corporate reputation including communications strategy, senior counsel, media relations, stakeholder engagement, thought leaderships and issues management. 
We are currently seeking a Senior Director to join this growing team to manage corporate reputation mandates for some of our biggest clients, and to join our senior team in driving forward new business growth.

What You'll Do
Deliver to Clients
• Own client relationships with limited senior supervision; creatively preparing and delivering the client programme
• Provide strategic advice to clients, managing the strategic direction and implementation of the account on a day-to-day basis and develop excellent relationships with client group. Focus on client retention through exemplary service delivery
• Generate supportive media coverage for clients through content delivery and activations 
• Anticipate potentially difficult situations and be able to evaluate scenarios with senior executives to successfully manage issues

• Work alongside other senior members of the team on business development activities such as pitch preparation and delivery
• Look to expand the South Africa portfolio through business with existing clients and the broader FTI group
• Proactively network with media contacts and stakeholders, as well as potential clients 
• Knowledge sharing and mentoring of account managers and executives 
• Develop relationships with other teams within Strategic Communications 
• Participate in weekly team meetings by contributing ideas, managing agendas and deliverables
• Share ideas and client information with the team

How You'll Grow
Alongside opportunities to learn on the job from some of the leading professionals in the industry, FTI Consulting offers extensive internal and external training opportunities. 
Qualifications & Experience
• Ability to build strong rapport/relationships at all levels within FTI and client organisations
• Displays gravitas, confidence and maturity, able to take the lead in client meetings
• Intellectually strong, demonstrating an ability to deal with highly complex issues
• Takes a pragmatic and ‘can do’ approach
• Excellent organizational and planning skills
• Confident and willing to challenge accepted ideas to create exceptional client programmes
• An agenda-setter – capable of managing and driving the direction of multiple client accounts in a fast-paced and pressurized environment without day-to-day oversight
• Exceptional written and verbal communications skills
• Demonstrates energy and a desire to provide exceptional client service
• Excellent team player with a positive and collegial focus
• A strong understanding of the media & how it operates
• Previous experience in a PR agency role 
• Displays gravitas, confidence and maturity, able to take the lead in team meetings
• Intellectually strong, demonstrating an ability to deal with highly complex issues
• Committed team orientated mindset, with a positive and collegial focus
• Exceptional written and verbal communications skills
• Strong organisational and planning skills
• Confident in advising on the use of new and established channels and tactics
• Demonstrates energy and desire to provide exceptional client service
• Relevant Communications or PR experience either in-house or agency side
• Proven track record of at least 10 years in delivering successful programmes for clients 
• Educated to degree level or equivalent

• Lead and project manage on a number of programmes, ensuring that client plans are designed seamlessly implemented

Build the Business:

• Seek out new business leads and help convert them to profitable clients


Team Involvement:


• Project management of the team working on your clients



Our Benefits 


Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

  • Competitive salary and bonus plans
  • Generous paid holidays and paid time off
  • Annual paid volunteer hours
  • Corporate matching for charitable donations
  • Free snacks and drinks


About FTI Consulting


What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.


FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.


FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

 

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