ABOUT THE OPPORTUNITY:

The Web Manager is responsible for overall content maintenance on multiple global websites; supervise a junior team; manage requests and projects while supporting strategy and reinforcing corporate policy. This individual must have leadership qualities, be confident in their abilities while utilizing his/her full range of skills and talents. The Web Manager is a member of the Corporate Marketing team based in New York and reports to the Senior Director.

We seek someone with a “roll up your sleeves” work ethic—who can hit the ground running. Most importantly, someone who never settles for acceptable results; instead, strives for continuous improvement and to exceed rather than meet expectations.

• Passionate about the web

• Create policies and procedures

• Fulfill projects from beginning to end, in a fast-paced and demanding environment

• Proven project management skills

• Demonstrated experience working in Content Management Systems (CMS) for a medium to large-sized global organization, preferably in financial services or business consulting

• Anticipate and resolve possible challenges or issues on day-to-day basis

• Strong web, production and traffic management experience

PRIMARY DUTIES:

• Manage, train and supervise an internal web team

• Develop, enforce and adhere to established brand, web guidelines, policy, process and procedures

• Hands-on web site content management (CMS) experience in an enterprise CMS solution such as Sitecore, Ektron, etc.

• Ability to create/revise pages in a templated Content Management System (CMS)

• Engage with internal stakeholders to complete assignments to drive overall success

• Monitor the production of all web requests, ensuring priorities are consistent with commitments and production decisions to achieve effective results

• Working knowledge of HTML and CSS

• Able to create in-depth and insightful web analytics reports to communicate key metrics and findings in PowerPoint (PPT); understands Google Analytics

• Search Engine Optimization (SEO) – follow best practices to ensure growth in organic traffic

• Experience using Adobe Photoshop, and Illustrator; ability to crop images to design quality standards

• Professional level knowledge in all MS Office programs

APPROACH TO WORK:

• Meticulous attention to detail; organized & works well under pressure

• Ability to juggle multiple tasks and prioritize

• Understands workflow process, traffic and coordination

• Identify any flaws in the workflow process; develop and implement solutions

• Exceptional communication skills with the ability to think quickly in a fast-paced environment

• Willing to work until the job gets done; adaptable to the changing scope of work

• Demonstrate accountability; take responsibility for one’s own actions

• Able to work off-hours when necessary to meet deadlines

• Experience working with clients and delivering on their expectations

• Professional level knowledge in all MS Office programs

• Excellent written and oral communication and presentation skills

• Conduct and demeanor should be commensurate with manager position

BACKGROUND:

• Worked in Financial Services/Consulting firm or similar

• Has managed/supervised a team

• Has managed and worked on a LARGE global website;international/multi-lingual sites as well

• Customer /client service oriented

• Project/Traffic management experience

This is a full-time staff, on-site position.

BASIC QUALIFICATIONS:

• Bachelor’s degree is required

• 10+ years of experience in web content management/web maintenance for a medium to large-scale global website

• Minimum 2 years supervising a team

POSITION CLASSIFICATION: Exempt

FTI Consulting is an Equal Opportunity Employer

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