Consultant, Digital & Insights Team

About the Opportunity
We are seeking a dynamic, creative and motivated Consultant to grow with our transformative Digital & Insights team, turning critical thinking, meticulous work ethic and data science into high-impact digital and social media campaigns. Our Digital & Insights team deploys best-in-class multichannel strategies powered by creative content and built on a foundation of insights from data science and primary research. We deploy digital strategies across a range of complex corporate issues including mergers and acquisitions, corporate crises and marketplace defense across multiple sectors including energy, real estate, financial services, healthcare and retail sectors. The successful candidate will be passionate about the potential for digital to enhance communications and will be an avid follower of business news, technology updates and communications strategies. FTI Consulting offers a competitive and attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Joining our Digital & Insights team presents an opportunity to be part of a business transformation that enables cutting-edge delivery for clients using advanced data science techniques and  emerging digital communications technology.

Primary Duties
As a critical member of this team you will provide day-to-day support in the running of FTI's large client accounts. Your daily responsibilities will include:

• Conduct ongoing social listening and analytics review for clients utilizing a variety of social listening tools (Dataminr, Brandwatch, Zignal, etc.)
• Assisting in digital media content strategy and execution
• Assisting in paid campaign strategy and execution
• Drafting copy for social and digital media content
• Managing social media communities
• Conducting in-depth research for client strategy and new business efforts
• Compiling data for campaign impact reports and extrapolating insights into strategic recommendations

Basic Qualifications
• 1+ years of experience at a professional communications agency or consultancy, ideally with a focus on digital strategy, issue advocacy or public affairs
• Strong execution and project management skills
• A passion and strategic understanding of social media platforms, technologies, uses, and best practices (e.g., blogs, forums, consumer review and knowledge sharing sites, Twitter, Facebook, LinkedIn, YouTube, Instagram and other relevant platforms)
• Knowledge of the objectives behind paid, earned, owned and shared media models and a commitment to ongoing learning and collaboration
• Familiarity with social and digital intelligence tools, including Brandwatch, Dataminr, Zignal, SEM Rush, Moz, Google Analytics, and others
• Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular change
• A strong work ethic and willingness to work across client industries