Director, People & Change--Strategic Communications

A Day in the Life as a Director…

As a Director in our People & Change practice, you will be supporting a variety of projects with clients across a variety of industry sectors spanning a variety of change-driven environments and situations. As a Director, you will work in independently, yet in collaboration with colleagues and clients to lead the development of tailored solutions that successfully engage employees and communicate change within organizations. You will develop in-depth knowledge of clients' objectives and challenges in order to design and implement innovative strategies to assist them through current situations and prepare them for the future, providing strong change management support.

You should be confident in an entrepreneurial environment, with the ability to establish and maintain strong client relationships, deliver high quality work, be ambitious and eager to learn, and contribute to internal practice development initiatives as well as new business activities. You will work on multiple client projects concurrently, while also supporting firm and practice development needs. Periodic travel is required. Additional responsibilities include, but are not limited to, the following:

Client Delivery

• Develop change management strategies and accompanying proposals, including staffing and budgets

• Execute tactical plans and directly manage the implementation work of other team members

• Support multiple client teams to deliver high-quality work focused on client needs

• Create client-ready deliverables in a timely and efficient manner

• Provide strong project management, demonstrating an ability to oversee and manage multiple deadlines

• Identify resource needs and work with managers to assign individual responsibilities

• Manage project budgets and support administrative procedures to ensure timely and accurate delivery of client invoices

Business Development

• Maintain solid relationships with clients and FTI colleagues across the FTI network

• Proactively identify opportunities to grow existing client business, as well as new client opportunities

• Play a significant role in developing People & Change-specific proposals, exhibiting a strong disciplinary knowledge

• Actively participate in the generation of Strategic Communications new business proposals and presentations, contributing a strong People & Change perspective, as appropriate

Practice Leadership

• Continually seek ways to improve client service

• Support the development, production and marketing of thought leadership surrounding emerging trends and issues •

 Take a lead role in managing and mentoring junior staff

What Are We Looking For?

• Master’s degree is a plus

• Certification in change management is a plus

• Advanced proficiency in PowerPoint, Excel and Word

• Excellent written and oral presentation skills

• Ability to think strategically, analytically and independently

• Service-oriented, collaborative attitude

• Excellent interpersonal skills

• A strong work ethic and a self-starter mentality

• Proven project management skills and the ability to proactively support key client relationships

• Strong time and priority management skills and an ability to effectively juggle multiple client projects at one time

• Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular change

• A high level of integrity and sensitivity to confidential information

Basic Qualifications

• Bachelor’s degree in Communications (e.g., Public Relations or Journalism) or a related field

• 6-10 years of experience in strategic communications, with at least 5 years in an internal communications, employee engagement or change management role, preferably in a consulting or agency setting

• 3-5 years of experience with crisis communications, M&A, merger integration or other “event-driven,” high intensity work

• Ability to travel up to 75% at times dependent on client demands.

Why Strategic Communications?

About FTI Consulting:

FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. With more than 4,600 employees located in 28 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate and overcome complex business challenges and make the most of opportunities. The Company generated $1.81 billion in revenues during fiscal year 2016.

FTI Consulting continually strives to offer employees and eligible dependents, including domestic partners and eligible domestic partner children, a competitive and comprehensive benefits package. Please click here for more information.

FTI Consulting does not accept unsolicited resumes from external firms or agencies. FTI Consulting will not be responsible for placement fees associated with unsolicited resumes.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

 Position Classification: Exempt

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