Associate ll, HR Solutions
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
The Global Human Resources Service Center (GHRSC) Associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI’s key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the HR systems.
A successful GHRSC Associate candidate will have a continuous improvement mindset and a passion for measuring results through data and metrics. They should also demonstrate the ability to;
Multitask in a highly dynamic environment
Manage work to meet deadlines
Be adaptable according to the changing needs and priorities of the organization
Handle multiple ranges of tasks, projects and deliverables with wide latitude for independent judgement and initiative
What You’ll Do
Provide first-level support to employees, HR business partners and managers on daily inquiries and transactional requests leveraging our case management tool, ServiceNow
Support employee lifecycle transactional processing from hire through retire for our global employee base
Provide end-to-end onboarding and offboarding support
Have responsibilities for system support and troubleshooting, including our automated onboarding system, leave management tool, time recording system, performance appraisal system and eLearning management system
Provide support for other HR programs/processes including but not limited to; contractors, benefits, supplemental payment, leave of absence, immigration/visa, employee verification, background checks, probation, invoice processing and vendors
Create documentation for job data changes and maintain Human Resource Information System records in a document management system, ensuring data integrity and confidentiality
Deliver regular and ad-hoc reporting across all HR systems as requested by the business
Provide analytical support for compliance auditing efforts
Maintain compliance with company policies and local regulations concerning employment
Document process changes and create and maintain knowledge articles for global processes
Contribute to and maintain our HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals
Co-lead small to medium HR projects and oversee related change management
Provide support to recurring ad hoc processes and projects
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need To Succeed
Basic Qualifications:
Bachelor’s degree in related field
2+ years of relevant post-graduate professional experience with exposure to HR processes
Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
Ability to travel to clients and FTI Office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas
Preferred Skills:
Experience across multiple HR functions including HR operations, benefits, compensation, talent development and recruiting
Experience with CRM Software (e.g. ServiceNow), HCM Software (e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA), Onboarding platforms (e.g. SuccessFactors Onboarding), Performance Management system (e.g. Career Navigator), or Leave Management system (e.g. TeamSeer)
Experience troubleshooting across multiple platforms/systems
Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables, etc.)
#LI-HB1
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
