Corporate - Human Resources| HR Manager

Human Resources
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About the Role:


The role of the HR Manager is critical in helping us to manage the key people issues of the business and to continuously improve the service HR provides to its internal clients.  Reporting to, and working closely with the HR Director (UK and Ireland), the HR Manager will provide strategic and advisory support across all segments in the UK and Ireland and play a key role in ensuring that our HR policies and procedures are applied consistently across the board.  The HR Manager will also play a key role in progressing EMEA and local projects as well as recommending and implementing efficiencies and process improvements. 

The HR Manager will support the HR Director in the effective implementation of the Firms People strategy and providing management oversight to a team of three Advisors.  The HR Manager will act as an escalation point and hold the team accountable for delivering accurate and timely advice as well as project and process improvement delivery.


Key Responsibilities:

Recruiting and On-boarding:

• Work with the Talent Acquisition team in the preparation and support of segment talent planning.

• Work with the HR Director (UK and Ireland) and Segment HR leads on the quarterly talent plans to ensure accurate and up to date headcount information is captured. 

• Assist hiring managers and recruiters with offer development and approval.

• Working with the Talent Acquisition team and HR Advisors oversee recruiting processes including intern programs, graduate recruitment and experienced and senior hire recruiting.

Performance and Talent Management:

• Drive and deliver HR initiatives to support business needs such as talent management and employee engagement.

• Direct and support the performance management process, acting as an escalation point to the team of Advisors when necessary.

• Support managers in providing continuous performance feedback and advise on career and skills development, coaching discussions and performance improvement plans.

• Assist teams with navigating the learning management system and completing project and appraisal reviews.

Employee Relations:

• Provide counsel, assistance, and problem-resolution services to employees at all levels, guided by company policies and relevant employment legislation, managing risk for the firm and become a trusted advisor.

• Manage any short and long term sick absence and act as a point of escalation for the team of Advisors.

• Provide high level employee relations support to the HR team, including managing risk for the Firm.

Employee Engagement:

• Assist with the distribution of the annual Employee Engagement Survey results.

• Develop action plans in response to the EES results and support the HR Advisors and Segment HR leads in ensuring the action plans are implemented.

HR Policy Interpretation:

• Help develop, update, support, and communicate policies and processes to staff and the HR team where necessary.

Compensation Review Process:

• Manage and deliver the annual compensation process including analysis of market data, recommendation of salary and bonus awards for individuals including both base and variable pay, and advising leaders around communications.

• Oversee and assist with the letter production process at the end of the annual review period confirming promotions, salary increases and bonuses to staff.

Global Mobility:

• Work with UK and segment HR and Global Mobility on matters concerning immigration, visa applications/ renewals, international assignments and other global mobility matters.

HR Metrics & Reporting:

• Oversee and assist with analysis of HR-related metrics and reports for segment leadership.

• Responsible for the quality and accuracy of employee data.

Leadership and Management:

• Line management of HR team members.

• Build team capability, irrespective of direct line management and act as an escalation point to the team of Advisors.

• Drive the performance of the team by continually reviewing individual and team performance levels, ensuring all team members receive honest and regular feedback.

• Champion excellence by working with the HR Advisors and HR Service Centre to ensure service levels remain at a high level.

• Lead and participate in HR projects.


• Responsible for the authorising payroll on a monthly basis.


• Ensure client questions and requests are addressed and responded to in a timely and accurate manner.

• Work with the local and global shared service centre to ensure administrative matters are dealt with in a timely and effective manner.

• Work with the HR Director on the annual budgeting process.



Education and Qualifications:

• Bachelor’s degree or equivalent in a related field.

• CIPD qualified, or equivalent.

Skills and Competencies:

• The ability to connect and engage with people at all levels of the business.

• Ability to build strong client relationships, provide excellent customer service, and problem solve.

• Demonstrable experience of process improvement.

• A true commercial and pragmatic hands-on approach.

• Ability to remain confident, calm and credible at all times.

• A strong team player with the ability to work and in a collaborative manner with internal clients and colleagues at all levels as well as independently.

• Strong influencing skills and the gravitas to command professional respect at all levels.

• Excellent organisational skills and ability to manage multiple tasks in a demanding, high expectation environment while maintaining accuracy and attention to detail.

• Demonstrated ability to successfully manage ambiguity.

• Be able to demonstrate a high degree of integrity and ability to maintain confidentiality and discretion at all times.

• Effective management skills.

• Excellent employment law knowledge.

• Proven ability to synthesise data and prepare complex reports.

• Excellent interpersonal, communication and presentation skills.

• Proficient with Microsoft Office tools, including Excel, PPT and Word.


• Demonstrable experience of progressive HR experience.

• HR generalist experience in a HR Manager or Business Partner role, ideally within a complex and fast paced environment; Professional Services experience preferred.

• Working knowledge of work visa sponsorship petitions is desirable.

• Demonstrated effectiveness in supporting multiple business leaders, working across varied practice areas.


About FTI Consulting:
FTI Consulting is a global business advisory firm, dedicated to helping organisations navigate and manage a diverse range of complex issues and business challenges. Our expertise covers the spectrum of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology. We are a company of more than 3,500 professionals with annual revenues in excess of $1.8 billion, with offices located in every major business centre in the world.
Our professionals are some of the most experienced leaders in their fields, and advise across a range of industries. Our clients engage us for high-stakes concerns or emerging opportunities that require specialised expertise, and over the past two decades we have been engaged to work behind the headlines on some of the biggest news stories to date.
FTI Consulting is a fast growing and vibrant place to work. Steered by our values of Integrity, Creativity, Achievement, Empathy and Respect, its meritocratic culture invites both collaboration and healthy debate. We are large enough to be trusted by our clients to solve their biggest issues and yet small enough to know our colleagues on a personal level enabling better team working and a supportive culture to develop your career goals and ambitions.
About our Corporate Support Functions:
FTI Consulting's Core Operations functions provide support to our client service professionals so they are able meet and exceed the needs of our clients. Professionals within our Marketing and Communications, Information Technology, Finance and Accounting, Human Resources, Office Infrastructure, Legal, and Real Estate teams are dedicated to working together and delivering world class support across our global community.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.





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