Corporate Marketing & Operations Manager, Brisbane
ABOUT THE ROLE
Our Communications & Marketing team enhance and protect the FTI Consulting brand by promoting our people, client successes, community initiatives and leading positions both internally and externally. Based in Brisbane, this nationally focused role will support all four offices across Australia and represents an exciting opportunity to play a vital role in our success. Our team produces a high output, often at speed, whilst always striving to have a positive impact on our clients, our people and the business.
The Corporate Marketing Operations Manager (CMOM) will manage corporate marketing projects for the Australian business including globally directed initiatives. As our lead brand and visual identity ambassador, the CMOM will ensure branding compliance across our national campaigns and channels are upheld. The CMOM will manage Corporate Marketing comms and support our national marketing function with oversight on marketing & analytics reporting metrics, MarTech and CRM management.
This is a reporting-heavy role, and we are looking for someone with an analytical mind, a passion for numbers and excellent Excel and PowerPoint skills. Knowledge in Power Bi would be advantageous.
WHAT YOU'LL DO
Budget Support & Reporting
- Integral part of collating and overseeing practice level budgets and ongoing monitoring of spend.
- Prepare and consolidate reporting and metrics for company-wide and leadership updates.
- Prepare monthly metrics and analytic reporting for our website and socials.
- Develop cross-segment referrer reports and ad hoc referrer reporting analysis.Prepare campaign ROI reports, as required.
CRM Management
- Oversee CRM-related projects in conjunction with our regional CRM Manager.
- Assist with CRM-related reporting needs across the business.
- Proactively communicate quick tips and guides for best practice CRM usage internally.
Brand
- Be a brand and visual identity ambassador in Australia for visual, digital and physical oversight and ad hoc brand reviews.
- Organise brand & visual identity for key people as required, including staff inductions.
Marketing Technology (MarTech)
- Test and implement new programs and platforms, as required.
- Oversee national accounts, licenses, uploads and archiving.
- Be the Australian point of contact for MarTech accounts provided by the global team including organising trainings, troubleshooting and licenses for the team in Australia.
Business Development
- Manage reviews of our Australian RFP supplement with relevant parties including approvals.
- Monitor and manage the Pitches and Tender Register.
- Support our national Client Listening program execution.
Campaign, Event and Content Management
- Occasional support on sizable/national-scale events, as required.
- Liaise with external designers and agencies and assist with copywriting and content editing including approvals.
- Proactively source cross segment and Pro Bono case studies.
- Support paid campaign execution, where possible.
Digital Marketing
- Management of national LinkedIn page; and global social reviews for relevant content to share.
- Assist in the preparation of social posts for corporate marketing, as required.
- Attend regular check ins with global social media team including updating the team.
- Manage the Australian website including coordinating updates with the Segment Marketing Managers and troubleshooting.
- Manage the content and updates on the Marketing Hub (Intranet) and the website.
- Coordinate and organise training for, and maintaining of, our communication tools with helpful guides or cheat sheets.
- Manage showreel updates and periodically source new content, with Marketing Coordinator support.
Ad Hoc Support
- Monitor, coordinate and proactively seek award opportunities.
- Contribute to marketing and social media pipelines, as required.
- Oversee and review relevant Marketing policies including updates and amendments.
- Manage Marketing inductions for new Corporate starters and juniors, assisted by Marketing Coordinator.
HOW YOU'LL GROW
- This is an excellent opportunity for an individual to work in a welcoming team environment but also with autonomy.
- You will have the opportunity to partner with global internal stakeholders on a wide variety of initiatives, drawing on shared knowledge and multi-business segment initiatives.
- You will have the opportunity to supervise team members and work closely with stakeholders in each business segment to identify opportunities for content development and brand growth.
- You will receive any required external, internal and on the job training to develop yourself professionally and personally.
- You will have exposure to a large consulting firm environment and be able to implement process improvement strategies.
QUALIFICATIONS & EXPERIENCE
- Tertiary qualified, ideally with professional services marketing or finance background of 4+ years.
- Excellent command of written and verbal English and grammar.
- Strong reporting, analytical and organisational skills with attention to detail.
- Strong people management skills, including excellent interpersonal skills and ability to communicate.
- Ability to priorities, multi-task and remain calm under pressure.
- Ability to work within a team and autonomously.
- Ability to be proactive, spot areas of improvement and bring new ideas to the table.
- This role will require travel to FTI offices (hybrid model in place - minimum of 60% on site).
OUR BENEFITS
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
- Flexible working arrangements
- Attractive remuneration, including discretionary bonuses available to all employees
- Financial support to obtain work-related professional qualification.
- Professional membership contributions and generous paid study leave (up to 12 days)
- Monthly Health & Wellbeing program including fitness subsidies
- Annual paid volunteer hours
- Opportunity to join our Reconciliation Action Plan Working Group; FTI’s Women’s Initiative Network (FTI WIN); Diversity, Inclusion & Belonging and Corporate Citizenship committees
- Make an impact in our communities through company-sponsored pro bono work
- FTI Work Perks: our discount program that provides a wide range of corporate offers, savings and wellbeing resources
- Corporate matching for charitable donations
- Special leave - 2 days per year of a cultural or religious holiday that is not treated as a public holiday in Australia
- 18 weeks paid, gender-neutral parental leave with full superannuation contributions throughout paid and unpaid leave
- Employee Assistance Program (“EAP”) – free to all employees and their immediate families
- Corporate discount available for health insurance, including dependent(s)
WHO WE ARE
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
ABOUT FTI CONSULTING
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: The compensation range reflects potential base salary for the role and is inclusive of Superannuation. Determination of actual salary is based on a combination of relevant factors such as market considerations, business needs, and an individual’s location, skills, level of experience and qualifications.
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