Director, Revenue Cycle, Health Solutions | Corporate Finance & Restructuring
About the Role
The Director in Revenue Cycle and Financial Operations within our Healthcare Business Transformation practice plays a key leadership role advising physician groups, health systems, private equity and technology companies on strategies to optimize financial performance and operating effectiveness across the revenue cycle. This role leads complex client engagements from assessment through implementation, partners directly with client executives to align initiatives to enterprise priorities, and delivers measurable outcomes related to cost optimization, revenue enhancement, technology implementation and financial operations. The Director is accountable for developing workplans and team performance, ensuring quality and consistency of deliverables, and contributing to practice growth through thought leadership and business development.
What You'll Do
Lead end-to-end assessments of Revenue Cycle and Financial Operations, including patient access, charge capture, coding, billing, denial management, collections, and performance management.
Synthesize financial, operational, and clinical data to diagnose root causes, quantify value, and prioritize initiatives across the revenue cycle and financial operations.
Design transformation roadmaps and lead implementation of process, policy, and governance changes that reduce denials, accelerate cash, improve accuracy, and enhance the patient financial experience.
Serve as a primary advisor to client executives; develop and deliver executive-ready narratives, recommendations, and decision materials.
Own engagement delivery: define scope and approach, build and manage integrated workplans, oversee budgets and timelines, and ensure high-quality outcomes across all workstreams.
Lead and develop teams (FTI and client) through coaching, training, and performance feedback; set expectations and enable capability transfer.
Establish KPI frameworks and governance routines; monitor performance to sustain improvements post-engagement and drive continuous improvement.
Partner with technology and digital teams to optimize revenue cycle and financial operations systems, workflows, automation/AI, reporting and other bolt-on vendors.
Contribute to practice development through thought leadership, proposal support, and relationship building; stay current on industry trends, regulations, and best practices in healthcare finance.
How You'll Grow
As a Director, you will partner with Senior Directors, Managing Directors, and Senior Managing Directors to lead client engagements, shape solutioning, and ensure project success. You will be accountable for managing and developing Consultants and Senior Consultants, producing executive-ready work products, and helping to build our Healthcare Business Transformation practice through mentoring, knowledge development, and business development support.
We are committed to empowering you to make your own impact. Helping you realize your potential and be fulfilled in your work is the best way to ensure success — for you, for FTI Consulting and for our clients. Throughout your career, we promote continuous learning through our Learning and Development platform, cross segment training and individual skills development through your relationship with your coach both on the job and in the classroom. From on-the-job learning experiences to formal development programs at FTI University, our professionals have a variety of opportunities to continue to grow throughout their career. An active participation in national association membership and conferences is also encouraged.
Preferred Qualifications
Minimum of 7+ years of progressive experience in healthcare Revenue Cycle and Financial Operations and/or revenue cycle consulting, including demonstrated leadership of complex initiatives.
Deep knowledge of revenue cycle or financial operations functional areas, performance metrics, and enabling technologies; ability to translate insights into practical operating models.
Proven track record leading multi-workstream transformations, achieving measurable outcomes (e.g., denial reduction, cash acceleration, productivity, and quality improvements), and sustaining results.
Experience with major EHR/RCM platforms (Epic, Oracle/Cerner, Meditech, Athena, NextGen, etc.) and partnering with technology teams to improve end-to-end workflows and reporting.
Strong analytical, problem-solving, and structured thinking skills; comfort working with large datasets to inform executive decisions.
Excellent executive communication and facilitation skills, with the ability to lead client-facing discussions, influence senior stakeholders, and manage change across operational leaders.
Experience with relational database tools and data analysis (e.g., Microsoft SQL Server, Access, etc.) and/or BI/reporting tools.
This role requires travel to clients and FTI offices.
Must be willing to travel, travel requirements can be up to 20% based on client demands.
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan (Important: Please change to RRSP for Canada or remove the highlighted text for NA JDs)
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. The Company generated $3.80 billion in revenues during fiscal year 2025. More information can be found at www.fticonsulting.com.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
