Inside Sales Representative | Business Development | Technology

Who We Are

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. 

Are you ready to make an impact?

About The Role

The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from our internal database and CRM system, as well as publicly available information from customer web sites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals. 

FTI’s Technology segment provides comprehensive eDiscovery software and services, digital forensics, data privacy and information governance and blockchain solutions, therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect’s needs and decision criteria with FTI’s Technology competencies and competitive advantage. 

What You’ll Do

·       Contact50 leads per day from the CRM database, or ISR-generated names from publicly available resources 

·       Connect with 10-12 contacts a day to explain our solutions and generate interest for a meeting

·       Schedule 2 meetings per day (on average) with interested contacts  

·       Maintain call records and activity notes in CRM database and other internal tracking methods

·       Participate in go to market campaigns for lead generation and contacts attendance

·       Communicate with team members to transition call and meeting information as well as receive new account information from the team 

·       Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts 

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. 

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications: 

•        Bachelor’s degree 

•        At least one year of sales experience having sold eDiscovery services 

•        Positive, engaging, and resilient approach to telesales position and duties 

Preferred Skills: 

•        Excellent communication and listening skills

•        Quick learner and curious by nature

•        Organized working style, and committed to deadlines

•        Ability to understand key value proposition for FTI’s Technology solutions and other adjacent service offerings

•        Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI  

•        Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution  

•        Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect’s decision criteria 

•        Ability to handle objections

•        Ambitious, self-starter, responsive and reliable

•        Legal industry experience preferred

•        Knowledge and understanding of the target markets

•        Microsoft Office skills (primarily Outlook, Excel and Power Point)

•        Proficient in English

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