Inside Sales Representative | Technology
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from Salesforce, publicly available information from customer websites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals.
FTI’s Technology segment provides comprehensive eDiscovery software and services. Therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect’s needs and decision criteria with FTI’s Technology competencies and competitive advantage.
What You’ll Do
Reach out to (call/email) 50 contacts per day from Salesforce or ISR-generated names from publicly available resources
Connect with 10-12 contacts to explain our solutions and generate interest for a meeting
Schedule 2 meetings per day (on average) with interested contacts
Maintain call records and activity notes in CRM database
Communicate with team members to transition call and meeting information as well as receive new account information from the team
Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need To Succeed
Basic Qualifications
Bachelor’s degree
1+ years of sales experience having sold eDiscovery services
Positive, engaging, and resilient approach to an outbound outreach position and duties
This role requires travel to FTI offices
Preferred Qualifications
Legal experience
Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI
Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution
Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect’s decision criteria
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
