Instructional Designer-Digital Design Strategist

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Human Resources
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191TO Requisition #
ABOUT THE OPPORTUNITY:  
The Instructional Designer, Learning and Development (L&D) is part of FTI’s dynamic Global Human Resources practice. This position will report to FTI’s Sr. Director, Learning Solutions, Learning and Development and will be responsible for assisting with the strategy and implementation of FTI’s professional digital, e-learning development framework and curriculum for all levels, functional areas and geographies to build the requisite skills for professionals to deliver business results today and in the future. 

PRIMARY DUTIES: 
The Instructional Designer will report to the Sr. Director Global Learning Solutions, Global Learning and Development (L&D) and will lead instructional design programs to the successful achievement of FTI strategic priorities. The global curriculum comprises classroom, virtual, e-Learning, assessments and development. 

This position will also liaise with the Learning Operations Team which is responsible for program delivery and is responsible for developing and maintaining key relationships with HR Directors in other Global L&D Functions to create learning paths, develop plans to build the capabilities and deliver the FTI Curriculum. 

RESPONSIBILITIES: 
Provide input into the global learning strategy and oversee and participate in its effective delivery through the following:  

Global Learning & Development Brand: 

• Design and develop L&D look and brand images and templates for all global design products. 
• Deliver on KPIs for each phase of the L&D cycle (needs assessment, design, development, delivery, evaluation). Also: 
• Report on strategic and transactional matters at the appropriate level of detail 
• Satisfaction of supporting relationship with Global L&D team, HR and segment leaders 
• Contribute to Global e-learning solutions strategy.  

Digital and E-Learning Development and In-person and Webinar Development: 

• Design, Develop, Implement and Evaluate customized digital and e-learning solutions for segments and sub-segments. 
• Work directly with Global L&D’s Instructional Systems Designer, the SD of Global L&D Solutions, and the Regional L&D Leaders, Subject Matter Experts and within FTI’s systems and tools. 
• Independently design programs and content as requested, including programs and content to be delivered exclusively through in-person, or interactive webinar modality. 
• Use the full ISD approach on all projects.  
• Work with SMEs and internal clients to synthesize content, develop scripts, and produce digital and live learning experiences that support knowledge acquisition and application. This includes, but is not limited to, video animations, interactive interfaces, simulations, screencasts, infographics, and other digital or non-digital training resources, and videos. 
• Develop performance-based learning objectives and ensure training products are designed and to achieve those objectives through effective design practices, testing, and other UX best practices. 
• Provide expert project management and document milestone delivery to Global L&D leaders. Maintain files in shared team site and update on a regular basis. 
• Consult on in-person training programs and transform those programs into on-line solutions with the required editing, redesign, and customization to maintain and enhance.  
• Create products that compliment the suite of training solutions which include in-person training, webinars, videos, on-demand content, and micro-learning. 
• Partner with the creative team to create new assets for courses. 
• Lead the eLearning content review process for subject matter experts and instructional designers. 
• Produce quality PowerPoint documents for the team that demonstrate expert design and attention to FTI branding. 
 • Improve the look, design, and clarity of products for the team’s deliverables. 
• Deliver in-person or webinar training as requested. 

BASIC QUALIFICATIONS: 

• Bachelor’s degree from an accredited college or university, preferably in Instructional Design, Multi-Media Design, Instructional Technology, 
• Formal development and demonstrated expertise in Instructional Systems Design, 
• Expert E-learning development experience with a minimum of 3 years developing e-learnsolutions using multiple software platforms; developing and editing animated e-learning solutions; creating and editing video,  
• Minimum of 2 years of experience in learning & development curriculum development and training solutions and in-person and virtual training and facilitation, 
• Minimum of 2 years working in professional services environment, 
• Two years of experience with LMS environments, Adobe Creative Cloud, elearning content authoring tools (Adobe Captivate, Articulate Storyline, Elucidat, Lectora, iSpring, Gomo Learning, SmartBuilder, etc.), and screencasts (Screenflow or Camtasia), 
• Knowledge of different elearning formats and ability to recommend the best approach based on the uniqueness of each situation (.MP4, SCORM or xAPI), 
• Excellent skills in desktop publishing software (MS Publisher, InDesign, etc.), HTML editing tools (Adobe Dreamweaver, etc.), and Microsoft Office Suite, including MOSS (Microsoft Office SharePoint Services) design, 
• Experience with information management, knowledge practices and information governance implementation, 
• Knowledge of and compliance with intellectual property right guidelines for all deliveries, 
• Development of blended learning solutions including micro-learning offerings, 
• A passion for creating high quality learning experiences, 
• Social media savvy, 
• Expert in project management methods and tools, 
• Advanced research skills,  
• Expert PowerPoint skills, 
• Advanced Excel skills , 
• Ability to understand different businesses and business models easily and quickly, 
• High tolerance for ambiguity and ability to multitask in a fast-paced team environment while seeking input from others, 
• Excellent organizational skills and attention to detail, 
• Excellent proof-reading ability and understanding of parallel structure throughout a product design. 

PREFERRED SKILLS: 

• Global experience, 
• Ambitious self-starter with a needs and solutions/results-based orientation and elevated ability to execute globally. 
• Desire to work in a collaborative environment, 
• Does not require tight supervision, 
• Demonstrated ability to influence and drive change throughout the organization 
• Excellent interpersonal, communication and facilitation skills. 
• Ability to interact and communicate effectively with senior management and leadership Ability to collaborate with and influence people at all levels 
• Excellent time management and organization skills. 

POSITION CLASSIFICATION: Exempt 
Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
  • Competitive salary and bonus plans
  • Generous paid holidays, time off and parental leave
  • Full package of benefits plans
  • Company matched 401K
  • Annual paid volunteer hours
  • Corporate matching for charitable donations
  • Potential for flexible working arrangements
  • Free snacks and drinks
  • Upscale offices close to public transportation
  • Pet insurance

About FTI Consulting

What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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