Junior Billing Specialist | Strategic Communications
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
FTI Consulting is looking for a Billing Specialist to work closely with Matter Managers (MM’s) throughout the engagement lifecycle with primary objectives of:
1. Insuring timely, accurate and professional invoices are sent to clients.
2. Month-end close related WIP adjustments are posted.
3.Reducing the amount of time billable professionals spend on project management administrative tasks.
What You’ll Do
Matter Setup and Maintenance
Ensure:
- Contract terms are captured accurately in the Financial Systems (e.g., fee arrangement, rates, soft costs).
- Necessary approvals are documented and archived.
- Amendments to contract terms are flagged and necessary supporting documentation is obtained and archived.
- Necessary information for billing is documented (e.g., client contact info, e-billing system and/or MSA requirements)
- Information necessary for revenue recognition is archived.
Prepare and Send Invoice to Client
- Invoice retainers, fixed fees or hourly engagements consistent with contract terms.
- Ensure accuracy of data in proforma/draft invoice, e.g.:
- Billing rates are consistent with contract.
o Soft costs are consistent with contract.
o Anticipated costs, intercompany fees are captured.
- Send draft invoice (or proforma if requested) in format requested by MM.
- Process write downs/ups as required, with proper approval.
- Input BTK invoice edits.
- Finalize/send invoice to client, including e-billing system as applicable, with MM approval.
- Employ appropriate formatting and insure professional presentation.
- Monitor bounce backs and troubleshoot.
- Archive all directions/approvals required for control/audit purposes.
Assistance with Monthly Revenue Close Process
- Review assigned matter WIP and obtain MM input regarding expected realization of overage, project fees in excess of contractual amount, hourly work above and beyond agreed cap.
- Record the necessary WIP adjustment based on MM input received.
- Review report of unbilled matters for late time and re-adjust if necessary.
- Respond to inquiries from revenue recognition team.
Additional Duties:
- Monitor aging A/R and assist the MM and collections analyst in collection efforts.
- Additional duties as required.
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How You’ll Grow
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need to Succeed
Basic Qualifications
- Bachelor degree or commensurate work experience.
- Attention to detail.
- Excellent communication skills, including verbal and written.
- Good working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred).
- Good interpersonal skills, including being a team player with capacity to work with diverse team members.
- Organizational skills, including ability to prioritize.
- Flexibility – ability to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills.
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
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