Manager, Marketing Operations
Who We Are
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
Are you a project manager who is entrepreneurial and methodical? Do you enjoy improving existing processes and doing things differently? FTI Consulting’s Corporate Marketing team is looking for a proactive and experienced Marketing Project Manager to join us.
The ideal candidate is a highly organized and proactive professional who can lead complex, multi-phased marketing campaigns from strategy through execution. This individual will also provide strategic and operational oversight for our Global Video Production and Design Teams by helping to improve workflows, standardize processes and ensure alignment across initiatives.
This role requires a sharp eye for detail, the ability to anticipate needs and risks, and the confidence to drive cross-functional collaboration across internal teams and agency partners.
What You’ll Do
Lead end-to-end project management of cross-functional marketing initiatives. Ensure close attention to detail in all aspects of project management, from planning to execution.
Develop detailed project plans, including timelines, milestones and resource allocation. Define project scope, goals and deliverables.
Monitor project schedules to ensure timely delivery of milestones and adjust project timelines as needed.
Effectively prepare for and lead project meetings and written communications to drive purpose and objectives.
Anticipate potential challenges and proactively address them. Take initiative to resolve conflicts and obstacles that may arise during the project lifecycle.
Lead coordination among cross-functional marketing teams, agency partners and senior business stakeholders. Coordinate effective communications to ensure smooth collaboration.
Review and analyze project outcomes to identify areas for improvement. Implement best practices and lessons learned for future projects.
Identify opportunities for process improvements within the production workflow, recommending and implementing strategies to enhance efficiency.
Provide process management and operational support to the Global Video Production and Design Teams.
Identify opportunities for process improvements within the production workflow. Partner with creative leads to implement strategic improvements to enhance efficiency.
Track key performance indicators (KPIs) for production efficiency, project completion and content effectiveness.
Coordinate with the broader Marketing Operations team and other functional teams on refining a campaign intake and management process to manage complex workstreams and connect the dots across each phase, deliverable and output.
Assimilate team members and leverage appropriate resources to deliver a quality work product and meet stakeholder needs.
Basic Qualifications
Experience: 5+ years of experience in traffic management, project management, or digital production coordination, ideally within a global organization or creative agency.
Knowledge: Strong understanding of digital production processes, including video, creative development, web integration, and media distribution.
Technical Skills: Proficiency with project management tools (e.g., Monday.com, Asana, Trello) and familiarity with digital asset management systems and media platforms.
Communication: Excellent written and verbal communication skills, with the ability to collaborate across teams and manage relationships with senior leadership.
Organizational Skills: Highly organized, detail-oriented, and capable of managing multiple complex projects simultaneously.
Problem-Solving: Ability to proactively address issues and implement solutions to ensure timely project delivery.
Ability to travel to FTI office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
Preferred Skills
Experience managing production for global or multinational teams.
Experience coordinating with contractors and external vendors
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Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
