Receptionist, Sydney
About the Role
We support FTI Consulting’s daily activities at the most essential levels. The aim is to provide administrative support to the Sydney office and act as an administrative resource to the Executive Assistants.
As a Receptionist, you will act as the first point of contact for all guests, clients and visitors to the Sydney office during office hours (8.30am - 5.30pm). You will assist with the switch-board operation, faxes and messages, managing meeting room bookings and mail as well as various ad hoc administrative duties.
What You’ll Do
■ Operate switchboard and answer phone calls in a professional and efficient manner
■ Distribute phone messages to appropriate staff members
■ Update and activate relevant voicemail greetings for non-office hours and public holidays
■ Distribute incoming mail and faxes to relevant staff member
■ Label mail, record postage, arrange registered mail and post letters
■ Book, arrange and coordinate couriers as needed
■ Ensure meeting room bookings are entered into the system
■ Ensure all logistical requirements are prepared for meeting rooms and set up is complete prior to the start of meetings
■ Meet and greet guests, presenting a professional company image at all times
■ Ensure the reception area is kept tidy in order to maintain a professional company image
■ Maintain records of employee/ visitor building security passes
■ Assist in running reports, scanning, filing, copying, faxing, binding, labels and formatting letters
■ Assist where required at client and marketing events
■ Ad hoc administrative duties
How You’ll Grow
This is an ideal opportunity for someone commencing their career in office administration, who excels when given the opportunity to use their initiative. This dynamic role will offer a driven candidate new challenges each day and the chance to assist on interesting projects across FTI’s various segments. With some regular tasks, the potential to grow with the role is yours. The successful candidate will be joining and supporting an experienced administrative team dedicated to fostering individual growth.
Experience & Qualifications
■ Professional experience in a similar role or in customer service/retail
■ Must have working rights in Australia
■ Professional telephone manner and screening ability
■ Strong interpersonal skills and ability to communicate across all levels
■ Punctual and good attendance record
■ Proficiency in Microsoft Office (Word, PowerPoint, Excel and Outlook)
■ Able to work independently and as part of a highly efficient administrative support function
■ Flexible and adaptable
■ Self-motivated, proactive and organised with excellent time management skills
■ Enthusiastic with a positive attitude
■ Travel to FTI office will be required
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
■ Flexible working arrangements
■ Attractive remuneration, including discretionary bonuses available to all employees
■ Financial support to obtain work-related professional qualifications, such as CA, CPA or CFA, and other
■ Professional membership contributions and generous paid study leave (up to 12 days)
■ Monthly Health & Wellbeing program including fitness subsidies
■ Annual paid volunteer hours
■ Opportunity to join our Reconciliation Action Plan - working group; FTI's Women's Initiative Network (FTI WIN); Diversity, Inclusion & Belonging and Corporate Citizenship committees
■ 35 hours per year for approved pro bono matters
■ FTI Work Perks: our discount program that provides a wide range of corporate offers, savings and wellbeing resources
■ Corporate matching for charitable donations
■ Special leave - 2 days per year of a cultural or religious holiday that is not treated as a public holiday in Australia
■ 18 weeks paid, gender-neutral parental leave with full superannuation contributions throughout paid and unpaid leave
■ Employee Assistance Program ("EAP") – free to all employees and their immediate families
■ Corporate discount available for health insurance, including dependent(s)
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: The compensation range reflects potential base salary for the role and is inclusive of Superannuation. Determination of actual salary is based on a combination of relevant factors such as market considerations, business needs, and an individual’s location, skills, level of experience and qualifications.
