Senior Associate, HR Operations l Multiple Locations
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
The Senior Associate, HR Operations role is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI’s Core Operations groups, as well as global project support. This role will work closely with the Global HR Service Center (GHRSC) Leadership Team, as well as leaders in adjacent Core Operations teams, to successfully support systems, reporting, and project needs.
What You’ll Do
- Build cross-departmental relationships by partnering with Core Ops and business leaders on projects and deliverables.
- Support complex, cross functional projects as a key team member, capable of managing critical project deliverables and workstreams. Assist in business process consulting and related change management.
- Review, develop and communicate policies, processes, and system training.
- Assist in the administration of multiple, complex HR systems.
- Provide end user support, troubleshoot across multiple platforms/systems, and proactively seek system improvements.
- Provide complex and high-level reporting suitable for top level leaders across a variety of functions to support business decisions.
- Act as a point of escalation for the HR Associate team.
- Create and maintain Knowledge Articles related to processes, policies, systems guides and job aids.
- Manage competing priorities and projects simultaneously.
- Assist in training of new GHRSC team members.
- Respond to audit and legal requests while staying aware of legislative and regulatory changes that affect the firm.
- Assist in ensuring compliance through reporting and auditing.
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need To Succeed
Basic Qualifications
- Bachelor’s degree or equivalent experience
- 3+ years of experience working in the HR field focused on projects, process improvement and change management
- Demonstrated proficiency in creating advanced reporting materials using Microsoft Excel
- Ability and willingness to travel to FTI office(s).
Preferred Qualifications
- Experience providing Tier 2 system support for HR systems such as Workday, ServiceNow, Taleo, and similar systems.
- Intermediate proficiency with Microsoft Excel, PowerPoint, Word and Outlook.
- Experience with Power BI.
- Experience in Professional Services or Corporate setting.
- Ability to work with a high degree of self-direction and flexibility, especially with respect to taking initiative, prioritizing multiple tasks, and using good judgment to resolve problems.
- Strong interpersonal and communication skills (both written and oral) and the ability to work effectively with a wide range of constituencies.
- Ability to provide accurate and efficient service under the pressure of constant deadlines.
- Skilled in organizing tasks and establishing priorities.
- Strong work ethic, attention to detail, and a service-oriented attitude.
- Experience in a professional services or corporate setting a plus.
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Our Benefits
Our goal is to support the well-being of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
- Competitive total compensation, including bonus earning potential
- Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
- Generous paid time off and holidays
- Company matched 401(k) retirement savings plan (Important: Please change to RRSP for Canada or remove the highlighted text for NA JDs)
- Potential for flexible work arrangements
- Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
- Family care benefits, including back-up child/elder care
- Employee wellness platform
- Employee recognition programs
- Paid time off for volunteering in your community
- Corporate matching for charitable donations most important to you
- Make an impact in our communities through company sponsored pro bono work
- Professional development and certification programs
- Free in-office snacks and drinks
- Free smartphone and cellular plan (if applicable)
- FTI Perks & Discounts at retailers and businesses (Not for Canada)
- Upscale offices close to public transportation
About FTI Consulting
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
