Senior Systems Engineer

Who We Are 

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make an impact?

About the Role

The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Senior Systems Engineer leads the implementation and transition of IT solutions to FTI’s practitioners and ITG operations teams based on established architecture standards. As the project technical lead, the Senior Systems Engineer is responsible for the design and implementation of network server infrastructure (both on-prem and cloud) in support of IT service deployment associated with office relocations, expansions, consolidations as well as life cycle replacement of aging infrastructure in existing offices.  This role also offers the opportunity to implement audio visual solutions, including video teleconferencing platforms and wireless presentation systems, as well as planning and implementation support of security systems as part of new office construction.  Additional responsibilities will include creation/update of technical artifacts including solution recommendations, architecture diagrams, deployment plans, test plans, standard operating procedures, knowledge base articles, service books, and lessons learned.

The ideal candidate will possess:

• The ability to effectively communicate and coordinate with peers and local office management

• Strong business and technical process design and documentation skills

• A high level of technical/functional expertise and knowledge

• The ability to understand and apply policies and procedures in production environments under tight deadlines

• Exceptional attention to detail

• The ability to manage time well and meet deadlines in support of high-profile construction projects

• The ideal candidate will have experience in the following areas:

• HPE server hardware deployment expertise, including BIOS, storage controllers and HPE OneView

• VMware ESXi hypervisor deployment, and networking and security configuration

• Windows Server operating system deployment and configuration, Active Directory, DHCP and Print

• Microsoft Group Policy configuration and deployment

• Microsoft Active Directory Sites and Services

• Microsoft 365 and Azure Cloud including Windows Server architecture and related concepts

• Microsoft PowerShell Scripting

• Storage Networking Architecture and concepts

• Cisco and related networking concepts

• Third-Party Cloud Technologies

• Video conferencing systems & audio-visual technologies

• Microsoft Teams Room Solutions deployment experience

• Industry best practices, standards and technology

• Project Management and experience operating on high-performing project teams

What You’ll Do

• Implement and transition cloud and on-premises IT solutions supporting FTI’s business objectives

• Ensure that the business and technical architecture of delivered solutions match customer requirements

• Create and execute test plans to ensure as-built solutions are fit for use and purpose and lead the remediation of issues identified during testing

• Formulate and execute deployment plans to ensure the successful implementation and operation of IT solutions as part of new office construction and life cycle replacement projects

• Develop standard operating procedures and knowledge base articles and train administrators to ensure the effective use and support of IT solutions

• Document system architecture to maintain and support business-as-usual (BAU) support

• Provide high quality project implementation services on all assignments as part of a dedicated Implementation & Deployment team

• Manage all budgetary expenses as it relates to assigned project areas

How You’ll Grow

ITG uses an “IT Service Portfolio” approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business.   FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve practitioner productivity and grow the business with IT, reduce risks with IT in the business, and manage a balanced set of IT investments that meet business objectives.  We encourage our employees to become “Super Users” of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development.

Basic Qualifications

• 10+ years in a technical role

• 5+ years’ experience in the design and operation of enterprise environments

• Travel to FTI offices, as needed, including international travel

• Expertise in architecture drawing development using Microsoft Visio

• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas

Preferred Skills

• ITIL v4 Foundation Certification

• CompTIA Server+ Certification

• Microsoft Certified Systems Engineer

• Microsoft Certified Windows Server Hybrid Administrator

• Demonstrated experience implementing IT solutions as part of new office construction projects

• Project Management experience

• Four-year college degree

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