Senior Technical Support Engineer
Thanks for your interest in the Senior Technical Support Engineer position.
Unfortunately this position has been closed but you can search our 204 open jobs by clicking here.
- Optional hybrid environment – flexibility of onsite vs remote work
- Rotational weekend work required
- 4-year Computer Science degree or equivalent experience
- Minimum 5 years of experience supporting a 50-100 person consulting or law firm environment preferred
- Minimum 3 years of experience with Active Directory and Windows 10 operating systems
- Strong proficiency with the Microsoft Office Suite and Microsoft 365 (Excel, Word, PowerPoint, Access, Outlook, and SharePoint) and Microsoft Cloud Services
- Strong remote support experience
Preferred Skills
- Superior customer service skills
- Detailed knowledge of current leading edge personal computers, printers, and networking and communications interfaces and relationships.
- Excellent communication (written & verbal), planning, organization, and administrative skills
- Flexibility to work in a fast-paced, multi-task environment
- Ability to work under tight deadlines and stressful situations
- Ability to handle and balance multiple critical tasks at the same time
- Detailed knowledge of current leading edge PC workstation and server hardware and software including networking and communications interfaces and relationships.
- Ability to grasp fundamentals quickly and instruct others in their use. Competent to work on complex computer problems independently.
- Experience with leading mobile providers (Apple, Google)
- Ability to reliably meet tight deadlines
- Positive attitude and self-motivated
- Team player and adaptable to changing priorities
Additional Duties
- As developed and coordinated upon request
- Ability to work additional hours as required.
- Periodic physical labor, which may include moving equipment or furniture up to 50 lbs and flexibility to crawl underneath desks or tables to access network jacks and electric receptacles.
- Travel will be required for this position (US only)
Compass Lexecon is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled.
